Volunteering opportunities

Volunteer

 

Current volunteering opportunities 

Please note that we can only accept volunteers aged 18 and over who are able to commit to at least the minimum length of time as shown on the role description, this is usually six months.

For enquiries relating to work experience at our hospitals please visit the NHS Trust’s website: www.imperial.nhs.uk/careers/our-roles/work-experience

 

 

Library Service Volunteer

We are looking for volunteers to join our hospital team as a Library Service Volunteer, either at Charing Cross Hospital or St Mary's Hospital. Volunteers will run the mobile library trolley service on pre-approved wards, offering reading materials to patients. We are looking for people to be the welcoming, supportive and friendly point of contact for patients.

What will I do as a Library Service Volunteer?

  • Take the mobile library service around the hospital site to a number of inpatient wards
  • Help patients feel comfortable and at ease
  • Chat to patients about their taste in books and offer appropriate reading material and support
  • Familiarise yourself with the book stock to best advise patients
  • Use a clicker to count and record the number of patients you speak to during your shift
  • Pass on any feedback from patients about care to clinical staff and the Patient Advice Liaison Service where appropriate
  • Promote the mobile library service, including donating books and the wider work of Imperial Health Charity
  • Clean the library trolley before and after every shift and wipe down each book before giving to patients
  • Maintain the hygiene and quality of books and remove any soiled or damaged books

Roles are available here:

  • Charing Cross Hospital, Fulham Palace Road, W6 8RF
  • St Mary's Hospital, Paddington, W2 1NY

 

Commitment

Ideally we are looking for individuals who can volunteer for a minimum of two hours weekly on a week day or weekend. We ask volunteers to commit to a minimum of six months with us initially.

 

Why is this volunteer role so important?

We believe that volunteers can provide a huge amount of support to our patients, visitors and staff. You will provide a source of entertainment and activity for patients who may not have been able to prepare for a hospital stay. You will give patients an opportunity to have someone to talk to and something to read after the volunteer has left, providing a much-needed distraction.

 

What will you get out of it?

You will be volunteering with a close-knit, friendly and welcoming team who are wholly committed to improving healthcare for our patients. This role will provide you the rare opportunity to gain an insight into how these areas of our hospitals function and to see how our incredible hospital staff work. You will gain experience in a hands-on customer service role and have the opportunity to gain new skills. You will receive training, support from a dedicated Volunteer Manager and hospital staff, and a huge amount of satisfaction from giving back to your local community by supporting the NHS. In line with our volunteer expenses policy, we will reimburse out of pocket expenses for travel and refreshments.

 

How to apply

1)    Download the role description and application form from this website

2)    Fill out the application form

3)    Email it back to us at: volunteering@imperialcharity.org.uk 

Selection and Appointment Process

  • After we have received your application we will review it and applicants who meet what we are looking for will be invited to an informal interview
  • Applicants will be informed as soon as possible about the result of their interview
  • The Volunteering Department will take up two character references and submit an application for a DBS disclosure
  • Upon receipt of those, the Volunteering Department will arrange for you to attend a Core Training day ahead of your first shift with us

 

We really hope you apply for this role with us, and join our team of volunteers at Charing Cross Hospital and St Mary's Hospital. Should you need more support with completing the application form, or want to know more about the role, contact us on volunteering@imperialcharity.org.uk or 020 3005 6391.

 

 

Charing Cross Hospital

Chemotherapy Day Unit Volunteer

We are looking for volunteers to support the Chemotherapy Day Unit at Charing Cross Hospital, as part of Imperial College healthcare NHS Trust. Chemotherapy Day Unit Volunteers will assist staff to provide a comfortable and welcoming environment for patients coming in to receive their chemotherapy treatment.

The Volunteer 

The role is likely to appeal to someone with a friendly and approachable manner with good communication skills. A patient and understanding person, who enjoys both sitting and chatting with patients as well as support staff with basic practical tasks which may involve being on your feet for periods of time – this includes offering and making refreshments where appropriate and helping restock areas with basic equipment ready for staff to use.

What will I do as a Chemotherapy Day Unit Volunteer?

  • Offering patients and their friends or family refreshments, such as tea, juice, fruit, biscuits and sandwiches, where appropriate
  • Talking to patients or offering companionship
  • Collecting patient experience surveys and feedback, using the Friends and Family form
  • Helping to stock equipment and IV fluids from the store cupboard
  • Cleaning down chairs and pumps after use, in between patients
  • Helping patients to find other clinics or the pharmacy
  • Collecting chemotherapy from the pharmacy with the transport trolley (optional, additional training will be provided)

Commitment

Ideally we are looking for individuals who can volunteer one or two sessions a week or fortnight on a Monday, Tuesday or Friday morning. We can be flexible with times.  We ask for a 6-month commitment initially.

What will you get out of it?

You will be volunteering with a team of chemotherapy specialists and their patients. Volunteers will be able to gain an understanding of how a busy day unit works and build an appropriate rapport with patients who are receiving chemotherapy intravenously (injected directly into the vein) on a regular basis. This role will provide you with the opportunity to build on your interpersonal and communication skills in a busy environment. You will receive training, support from a dedicated Volunteering Manager and clinical staff, and a huge amount of satisfaction from giving back to your local community. In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 

How to apply

1)    Download the role description and application form from this website

2)    Fill out the application form

3)    Email it back to us at: volunteering@imperialcharity.org.uk 

Selection and Appointment Process

  • After we have received your application we will review it and applicants who meet what we are looking for will be invited to an informal interview.
  • Applicants will be informed as soon as possible about the result of their interview
  • The Volunteering Department will take up two satisfactory references
  • Upon receipt of those, the Volunteering Department will arrange for you to attend a Core Training day ahead of your first shift with us

 

We really hope you apply for this role with us, and join our team of volunteers at Charing Cross Hospital. Should you need more support with completing the application form, or want to know more about the role, contact us on volunteering@imperialcharity.org.uk or 020 3005 6391

Hammersmith Hospital

Chemotherapy Day Unit Volunteer

We are looking for volunteers to support the Chemotherapy Day Unit at Hammersmith Hospital, as part of Imperial College healthcare NHS Trust. Chemotherapy Day Unit Volunteers will assist staff to provide a comfortable and welcoming environment for patients coming in to receive their chemotherapy treatment.

The Volunteer 

The role is likely to appeal to someone with a friendly and approachable manner with good communication skills. A patient and understanding person, who enjoys both sitting and chatting with patients as well as support staff with basic practical tasks which may involve being on your feet for periods of time – this includes offering and making refreshments where appropriate and helping restock areas with basic equipment ready for staff to use.

What will I do as a Chemotherapy Day Unit Volunteer?

  • Offering patients and their friends or family refreshments, such as tea, juice, fruit, biscuits and sandwiches, where appropriate
  • Talking to patients or offering companionship
  • Collecting patient experience surveys and feedback, using the Friends and Family form
  • Helping to stock equipment and IV fluids from the store cupboard
  • Cleaning down chairs and pumps after use, in between patients
  • Helping patients to find other clinics or the pharmacy
  • Collecting chemotherapy from the pharmacy with the transport trolley (optional, additional training will be provided)

Commitment

Ideally we are looking for individuals who can volunteer for a couple of hours weekly between 10am and 4pm Monday, Wednesday, Thursday and Friday. We can be flexible with times. We ask for a 6-month commitment initially. 

What will you get out of it?

You will be volunteering with a team of chemotherapy specialists and their patients. Volunteers will be able to gain an understanding of how a busy day unit works and build an appropriate rapport with patients who are receiving chemotherapy intravenously (injected directly into the vein) on a regular basis. This role will provide you with the opportunity to build on your interpersonal and communication skills in a busy environment. You will receive training, support from a dedicated Volunteering Manager and clinical staff, and a huge amount of satisfaction from giving back to your local community. In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 

How to apply

1)    Download the role description and application form from this website

2)    Fill out the application form

3)    Email it back to us at: volunteering@imperialcharity.org.uk 

Selection and Appointment Process

  • After we have received your application we will review it and applicants who meet what we are looking for will be invited to an informal interview.
  • Applicants will be informed as soon as possible about the result of their interview
  • The Volunteering Department will take up two satisfactory references
  • Upon receipt of those, the Volunteering Department will arrange for you to attend a Core Training day ahead of your first shift with us

 

We really hope you apply for this role with us, and join our team of volunteers at Hammersmith Hospital. Should you need more support with completing the application form, or want to know more about the role, contact us on volunteering@imperialcharity.org.uk or 020 3005 6391

 

Shop Volunteer: Friends of Hammersmith Hospital

We are looking for someone to join a friendly and tight-knit team of volunteers serving members of the public, members of staff and other visitors within the three hospital outlets situated at Hammersmith Hospital. You’ll provide outstanding and empathetic customer service with a patient, calm and friendly manner from one of the most thriving areas of the hospital site. You’ll be proficient in or willing to learn to process payments using a till. There will also be opportunities to help fundraise too!
Location: Hammersmith Hospital, Du Cane Road, London (W12 0HS)
Hours: Ideally we are looking for individuals who can volunteer at least once a week on a weekday, either from 09:00-13.00 or 13.00-17.00.
Commitment: We ask volunteers to commit to a minimum of six months with us initially.
What are the main tasks
•To serve customers a range of products from the hospital, carrying out regular audits of sell-by-dates
•You’ll need to be able to replenish stock, which may involve lifting and carrying. You must be physically fit to be able to do so
•Handling and counting cash
•Assistance with basic housekeeping tasks to ensure smooth running of the shop 
•Ad hoc support with fundraising activities and charitable events from time to time
What will you get out of it
You’ll be volunteering with a close-knit, friendly and welcoming team who are wholly committed to helping patients and visitors. This role will also provide any volunteer with experience in a hands-on customer service role, and the opportunity to gain new skills supporting one of the busiest parts of the hospital. 
In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 
How to apply
•Fill out the application form and email it back to us at: volunteering@imperialcharity.org.uk 
Selection and Appointment Process
•We will review and shortlist all applications received, applicants who meet what we are looking for will be invited to interview.
•Interviews will take place to give us a chance to meet potential new volunteers and for them to meet us and see what we do. Roles will be offered to suitable applicants.
•The Volunteering Department will take up two satisfactory references, which we require prior to any new volunteer starting with us. Upon receipt of those, the Volunteering Department will arrange for you to attend an induction ahead of your start date with us.
Training provided
•All volunteers receive a one day hospital induction.
•Important safety topics are also provided via our e-learning platform for volunteers to complete during their first three months with us.

 

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